No Nap Time is a one-woman operation out of Austin, Texas. Every item is lovingly hand-crafted with the utmost attention to detail and quality, and shipped with care. I answer all correspondence personally and personably. I believe in cultivating relationships with each customer through courtesy, consideration and straight-forward communication.
If you have any questions, suggestions, or would like custom items, please send me a note.
Rules and Information
I will be using the photos of my work in progress or finished customs in my portfolio, Flickr, Deviant Art, etc. Let me know if you wouldn’t like that.
Payment
I expect a down payment equivalent to half the agreed commission price to start the commission and the rest when the doll(s) is/are completed.
Down payment or half the full payment required to start the commission is non-refundable. Down payment is required since it pays for the materials used to create your doll.
I accept only Paypal for payment. You don’t need a Paypal account to make a purchase. If you do not have an account, you will be able to complete your payment first and then decide whether you would like to save your information in a PayPal account for future purchases.
All Texas Residents will be charged state sales tax. Paypal will automatically add 8.25% state sales tax to your purchase during checkout. If a payment plan is arranged, the Sales Tax is added manually.
If you would like to use a credit card, commissions will be arranged through Etsy where you can use a credit card.
I will hold your doll(s) until payment is complete.
Non-payment
Customers will be notified within 24 hours when work on their commission is complete. Approval of the work/revision requests are expected within two (2) days of delivery of this notification.
Payment is expected within two (2) days of final aprroval of the work, unless alternate payment arrangements have been made.
No Nap Time reserves the right to interpret non-payment for 30 days following completion or approval of work (whichever is later) as the customer’s resignation of any and all claims, rights, and/or interest in the work, at which point No Nap Time assumes full and exclusive ownership of the work. The work may then be auctioned, resold, modified, destroyed or otherwise disposed at No Nap Time’s sole discretion.
No communications with No Nap Time modify or nullify this policy unless an alternate payment date is explicitly established by No Nap Time.